Last updated: August 12, 2025

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1. Who We Are

Compass Labs Ltd. (“Compass Labs”, “we”, “us”) is a UK-based company providing non-custodial APIs and developer infrastructure for interacting with on-chain protocols. This Privacy Policy explains how Compass Labs Ltd. (“Compass Labs”, “we”, “our”, or “us”) collects, uses, and stores information when you access or use our website (https://www.compasslabs.ai), our APIs, SDKs, or related services (collectively, the “Services”).

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2. What Data We Collect

We collect the following categories of information:
  • API Usage Data: We automatically collect information about how our APIs are accessed and used, including timestamps, IP addresses, request payloads, error logs, rate limits, and usage metrics.
  • Website Analytics: We may collect basic analytics when you visit our website (e.g., page views, referral sources, device/browser type).
  • Contact Information: If you contact us directly (e.g., via email or contact form), we may store your name, email address, and message.
We do not collect:
  • Sensitive personal data (e.g., health, political, biometric)
  • Wallet private keys or control over your blockchain assets

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3. How We Use This Information

We use this data to:
  • Respond to inquiries or demo requests
  • Manage customer relationships and provide API access
  • Monitor, improve, and secure our Services
  • Improve our website and Services (via aggregated analytics)
  • Send relevant updates (only if you opt in)
We do not sell your data. We do not track users for advertising purposes.

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4. Security Measures

We implement reasonable technical and organizational safeguards, including access controls and system monitoring. Our infrastructure is hosted on AWS, and supported by Comm-IT, a third-party cloud specialist.

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5. Data Sharing

We do not share personal or usage data with third parties, except:
  • As required by law or legal process, under confidentiality
  • With vendors and service providers we use to operate our infrastructure (e.g., AWS, logging/monitoring tools, CRM tools, email platforms)
We take steps to ensure any third parties handle data following applicable privacy standards.

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6. Retention

We retain data for operational, security, and audit purposes. Retention periods may vary depending on the nature of the data and its use.

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**7. Your Rights **

If you are in a jurisdiction that grants data rights (such as the UK or EU), you may:
  • Request access to or correction of your personal data
  • Request deletion of your data
  • Object to processing or withdraw consent
We operate as a developer infrastructure company and do not actively collect data from end users. To exercise your rights, email contact@compasslabs.ai.

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8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

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9. Contact Us

Compass Labs Ltd.
128 City Road,
London, EC1V 2NX, United Kingdom
contact@compasslabs.ai